Website Terms of Use

1. Who we are and how to reach us

This website is operated by Snappy Host Ltd, a company registered in England and Wales under number 12659438, with its registered office at Oak House A, Southwell Road West, Mansfield, Nottinghamshire, NG21 0HJ. Our VAT number is GB497861032.

You can reach us on 0333 090 4540, by email at [email protected], or through our contact page.

2. By using this site, you accept these terms

These terms apply to your use of this website. By using it you confirm that you accept them. If you do not accept them, please do not use the site.

These terms also refer to our Privacy Policy, our Cookie Policy and our Website Acceptable Use Policy, all of which apply to your use of the site.

If you buy hosting, domains or any other service from us, that purchase is governed by our Terms and Conditions, not by this document.

3. Access to the site

Access to this site is permitted on a temporary basis. We may suspend, withdraw or change all or any part of the site without notice, and we will not be liable to you if it is unavailable at any time or for any period.

You are responsible for making any arrangements necessary for you to access the site, and for ensuring that everybody who accesses it through your internet connection is aware of these terms.

Where you are given a username, password or other credentials as part of our security procedures, you must treat them as confidential and must not disclose them to anyone else. We may disable them at any time if in our reasonable opinion you have failed to comply with these terms.

4. Our intellectual property

We are the owner or the licensee of all intellectual property rights in this site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and download extracts, of any page for your own reference, and you may draw the attention of others within your organisation to content posted here. You must not modify the copies, must not use any illustrations, photographs, video or graphics separately from the accompanying text, and must always acknowledge us as the author.

You must not use any part of the content for commercial purposes without a licence from us. Our name, our logo and our brand are our trade marks and may not be used without our written permission.

5. Do not rely on the information here

The content on this site, including our blog, hosting guides and case studies, is provided for general information only. It is not advice on which you should rely.

We make reasonable efforts to keep the content up to date, but we make no representations, warranties or guarantees, whether express or implied, that it is accurate, complete or current. Prices, plan specifications and performance figures may change.

You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of anything on this site.

6. The site changes regularly

We update this site regularly and may change the content at any time. Any of the material on it may be out of date at any given time, and we are under no obligation to update it.

We may revise these terms at any time by amending this page. Please check it from time to time, because the version in force when you use the site is the one that binds you.

7. Our liability

Nothing in these terms excludes or limits our liability for death or personal injury arising from our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited.

To the extent permitted by law, we exclude all conditions, warranties, representations and other terms that might otherwise be implied into these terms.

If you are a business user, we will not be liable to you for any loss of profit, loss of business, business interruption, loss of anticipated savings, or loss of goodwill, or for any indirect or consequential loss, arising from your use of this site or from any content on it.

If you are a consumer, please note that this site is provided for domestic and private use only. We will not be liable for any business losses.

We will not be liable for any loss or damage caused by a virus, distributed denial of service attack or other technologically harmful material that may infect your equipment because of your use of this site or of any site linked from it. You should use your own virus protection software.

8. Linking to us, and links from us

You may link to our home page, provided you do so in a way that is fair and legal, does not damage our reputation or take advantage of it, and does not suggest any association, approval or endorsement on our part where none exists. You must not frame our site on any other site.

We may withdraw linking permission at any time without notice.

Where this site contains links to other sites and resources provided by third parties, those links are provided for your information only. We have no control over their contents and accept no responsibility for them or for any loss or damage that may arise from your use of them.

9. Material you submit

Whenever you make use of a feature that allows you to submit material to this site, including our contact and enquiry forms, our newsletter signup and our live chat, you must comply with our Website Acceptable Use Policy.

You warrant that any such contribution complies with that policy, and you are liable to us and will indemnify us for any breach of that warranty.

We will use any personal data you submit in accordance with our Privacy Policy.

10. Viruses, hacking and other offences

You must not misuse this site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this site, the server on which it is stored, or any server, computer or database connected to it. You must not attack this site via a denial of service attack.

By breaching this provision you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and will co-operate with them by disclosing your identity to them. In the event of such a breach your right to use this site will cease immediately.

11. Which law applies

These terms, their subject matter and their formation are governed by the law of England and Wales. We both agree to the exclusive jurisdiction of the courts of England and Wales, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your local courts.