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Our platform

The platform behind every plan.

LiteSpeed and all-NVMe storage on AMD EPYC hardware, containerised sites with dedicated resources, kept secure and online in UK data centres. The same fast engineering under every plan, looked after by a UK team.

Fast TTFB · 99.9% uptime · LiteSpeed · NVMe · AMD EPYC · UK data centres
Hosting over 10,000 websites worldwide, from UK data centres Excellent 4.8 out of 5 Trustpilot

The stack

Engineered for speed, end to end.

We build the platform for performance first, then keep it secure and online. Here is what powers every site we host, on the entry plan and the largest alike.

LiteSpeed + LSCache
All-NVMe SSD
AMD EPYC
Containerised sites
WAF & DDoS
UK data centres

It all ships as standard. See which plan includes what.

Speed

Speed built into the stack.

LiteSpeed with LSCache serves pages straight from cache, all-NVMe storage keeps the database quick, and AMD EPYC processors do the heavy lifting. The result is fast TTFB and better Core Web Vitals, on every plan, without a single upsell.

Fast

TTFB

99.9%

Uptime commitment

LiteSpeed

+ LSCache

All-NVMe

AMD EPYC

pagespeed.web.dev

Core Web Vitals

Passed
100

Performance

Desktop, illustrative

Largest Contentful Paint 0.6s
Cumulative Layout Shift 0.00
Interaction to Next Paint 90ms

Hardware & infrastructure

The kit your site actually runs on.

Modern hardware, not oversold boxes. Premium NVMe storage on AMD EPYC processors, with your site containerised so its resources are its own.

Premium NVMe SSD

Flash storage on every plan, so database queries and page loads are not held up waiting on slow disks.

AMD EPYC processors

High-core-count EPYC silicon for fast page builds, with more performance per watt than older hardware.

Containerised sites

Each site runs in its own container with its own CPU and memory allocation, so a busy neighbour cannot slow you down.

LiteSpeed web server

LiteSpeed with LSCache built in, serving cached pages in a fraction of the time of a stock Apache stack.

Unlimited bandwidth

No metering on traffic. Your site stays responsive on the day traffic is twenty times its usual.

UK data centres

Three Tier 3 UK data centres, so your data stays in the UK, close to your audience and under UK rules.

Footprint

Three Tier 3 UK data centres

Your sites spread across them

Footprint

A presence in four countries

UK data, under UK rules

Want the network underneath it? See our network. Need guaranteed cores and root access? Step up to managed VPS & servers.

Security & backups

Secured up front, backed up off-site.

Security ships on by default, not as an add-on you have to find. We harden the platform and keep recent copies of your site off-site, so you are covered as standard.

WAF on by default

A web application firewall sits in front of your site, filtering common attacks before they reach it.

Malware scanning

We scan for malware and flag anything suspicious, so an infection is caught early rather than left to spread.

DDoS protection

100Gbps of always-on mitigation upstream of our network, on every plan at no extra cost. More on that below.

Unlimited free SSL

SSL certificates issued and renewed automatically for every domain, on every package, at no extra cost.

Off-site backups

Backups taken daily, kept off-site for 30 days and away from your live site.

Containerised isolation

Your site is contained with its own resources, so a problem on a neighbouring site stays on that site.

Backups run daily and are kept off-site for 30 days. Compare the plans.

DDoS protection

100Gbps of DDoS protection, always on.

Filtering runs upstream of our network, 24 hours a day, on every plan. There is nothing to switch on and nothing to add to your bill. We are alerted the moment an attack starts.

  • 100Gbps of mitigation capacity, upstream of our servers
  • Always on, so there is no window while it spins up
  • Covers our whole IP ranges, so every server is included
  • On every plan and every product, at no extra cost

100Gbps

Mitigation capacity

24x7

Always on

£0

Extra cost

Every

Plan and product

Filtering is already running when an attack begins, so there is no window where you are waiting for it to be switched on. The first you hear about it is usually us telling you it happened.

See how our network is built →

Don't just take our word for it

Rated Excellent on Trustpilot Excellent · 4.8 out of 5 · 84 reviews on Trustpilot

Snappyhost are first rate. Their service is both professional and yet also personable. You know you are talking to people who know what they are doing, and they have always been on hand when we have needed advice.

Castle Steel Buildings Trustpilot

Fantastic support. Great speed at unbelievable value.

Ron Finnegan Trustpilot

I have found the team at Snappy Host to be very helpful. A quick chat message or email and they are on the ball resolving any issues. No long, complicated process to reach them.

Segilola Salami Trustpilot

I moved all my services to SnappyHost after a terrible experience with UK2. I can't fault them: great service, very reliable, good prices. Highly recommended.

MarkZ Trustpilot

Snappy Host is terrific. Tom, Luke and Mark all went above and beyond to help me, and fixed an issue I had had for over two years. If you want fast, helpful service as well as lightning-fast websites, look no further.

Simon M Trustpilot

Snappy Host provide hosting with fantastic and friendly support. The range of services is great and their support is quick and helpful. I have many sites with Snappy.

Simon Clay Trustpilot

Perfect services. Reliable. Top-notch customer support.

Miroslav Trustpilot

Moved to Snappy Host from Heart, and it was the best decision I have ever made! Really supportive and helpful team who helped me get my emails set up for all my customers with no hassle. 10/10.

Duncan Matthews Trustpilot

Uptime & reliability

99.9% uptime, committed and backed by service credits.

Plenty of hosts promise uptime. We measure ours and publish it on a live status page. If we miss the commitment, we pay out service credits.

A live status page

Round-the-clock monitoring on every server, and a public status page so you can always see how things are running.

A commitment, in writing

An uptime commitment written into your contract, with service credits if we miss it.

Service credits if we miss

If we fall short of that commitment, you get credit back. We carry the cost of an off day, not you.

Check the platform live at status.snappyhost.co.uk.

UK support

Real UK people, around the clock.

Hardware can be bought. A team that picks up and sorts the problem cannot. Every plan has real UK support, 24/7, with faster response targets and more ways to reach us as you scale.

Standard

Startup
6 hr target response
  • Support tickets
  • Live chat
  • Phone urgent line

Tickets and live chat with our UK team.

Priority

Business & Enterprise
1 hr target response
  • Support tickets
  • Live chat
  • Phone urgent line

Adds live chat and proactive monitoring.

Premier

Max & managed
30 min target response
  • Support tickets
  • Live chat
  • Phone urgent line

Adds a phone urgent line and a named contact.

UK engineers who know hosting, not script-readers. Talk to a real UK person.

Green hosting

Fast hosting that's kinder to the planet.

The same efficient AMD EPYC hardware that makes the platform fast also draws less power per site. We run it on green energy, and fund tree planting, clean water projects and carbon projects through Greenspark.

We think web hosting can make a difference, and we're doing our part.

Tree planting Funded through our Greenspark partnership, with planting projects in Kenya.
Clean water projects The same partnership funds clean water projects alongside the planting.
Carbon projects And carbon projects, for the emissions we cannot design out of the platform.
Green energy The racks run on renewable power.
AMD EPYC hardware More performance per watt than the kit it replaced.
Efficiency first We cut the power the platform uses before we fund anything to balance it.
Greenspark, our tree planting, water and carbon partner

In partnership with Greenspark

Every plan you host with us funds tree planting, clean water and carbon projects.

FAQ

Quick answers

Want to know exactly what your site would run on? Ask us, a real person will talk it through.

0333 090 4540
What does my site actually run on?
LiteSpeed with LSCache on premium all-NVMe storage, powered by AMD EPYC processors, in three Tier 3 UK data centres. Your site is containerised with its own dedicated RAM, so its resources are its own.
What do you mean by containerised sites?
Each site runs in its own container with its own CPU and memory allocation, rather than sharing one pool with everyone on the server. So a busy site next door cannot slow yours down. For guaranteed cores and root access, see our VPS and dedicated servers.
Is my data kept in the UK?
Yes. We host in three Tier 3 UK data centres, and your off-site backups are kept in the UK too. UK team, UK data, which matters if you would rather your customer data did not leave the country.
What backups do I get?
Off-site backups taken daily as standard, and hourly on higher plans, kept away from your live site so your data survives even if a server has a bad day. Hourly backups with 90-day retention are available on request.
Do you really back your uptime?
Yes. We run a 99.9 percent uptime commitment, publish performance on a live status page at status.snappyhost.co.uk, and pay service credits if we miss the commitment.
Is your support really 24/7 and UK-based?
Yes. Real UK people are on hand 24/7 on every plan, with faster response targets and a phone urgent line as you move up the support tiers. UK engineers who know hosting, not script-readers.
Is this your own platform or a reseller setup?
It is our own managed platform. We run the hardware, security, performance and backups ourselves on EPYC servers in UK data centres, with a UK team you can reach directly.
The Snappyhost UK hosting platform

A fast platform, built and run in the UK.

LiteSpeed and all-NVMe on AMD EPYC, containerised sites with dedicated resources, secured and backed up off-site, with real UK support 24/7. We move you across free and credit what you have left elsewhere.

  • Fast TTFB on LiteSpeed, NVMe and AMD EPYC
  • Containerised sites in UK data centres
  • WAF, DDoS, free SSL and off-site backups
  • 99.9% uptime commitment, 30-day money-back on shared, WordPress, reseller and agency plans