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0333 090 4540

Talk to us · UK team

Talk to a real person before you commit.

Ask us anything about moving to Snappyhost, which plan fits or whether your stack will run here. A UK-based team picks it up, and we typically reply within the hour. No bots, no call centre, no hard sell.

  • A real UK team, not a queue
  • ~1hr typical reply
  • Talk to the people who'd run your hosting
Send us a message 0333 090 4540
Excellent 4.8 out of 5 Trustpilot

Send a message

Tell us what you need.

A few lines is plenty. We'll read it properly and a real person will reply, usually within the hour. Tickets and live chat are staffed around the clock.

Reporting abuse? Use the abuse form instead, so we get the URL or IP we need to act on it.

We'll only use your details to reply to this enquiry. Existing customer with an urgent issue? The fastest route is a ticket in the client area.

Reach us directly

Phone

0333 090 4540

For sales and anything pre-sale. A real person, UK hours.

Where we are

Oak House A, Southwell Rd W,
Mansfield NG21 0HJ

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How fast we reply

Support response targets are 6 hours on Standard, 1 hour on Priority and 30 minutes on Premier. In practice we are usually quicker.

Already with us?

Prefer the client area?

Existing customers get the quickest response by raising a ticket. It lands with the team, with your account details attached.

Open a support ticket Log in to your account

Rated 4.8 out of 5 on Trustpilot. People tend to mention the fast replies and the trust, which is exactly the part we care about. Read the reviews

Don't just take our word for it

Rated Excellent on Trustpilot Excellent · 4.8 out of 5 · 84 reviews on Trustpilot

I can't rate the guys at Snappy Host highly enough. They go above and beyond to help, and I couldn't run my websites without them. Highly rated.

Customerroy charles Trustpilot

Moved to Snappy Host from Heart, and it was the best decision I have ever made! Really supportive and helpful team who helped me get my emails set up for all my customers with no hassle. 10/10.

Duncan Matthews Trustpilot

Perfect services. Reliable. Top-notch customer support.

Miroslav Trustpilot

I have found the team at Snappy Host to be very helpful. A quick chat message or email and they are on the ball resolving any issues. No long, complicated process to reach them.

Segilola Salami Trustpilot

Our agency manages a number of sites for clients, so we need an efficient, easy-to-use platform. The team have been super helpful through set-up and migrations, all for an unbeatable price.

Josh Trustpilot

I must have tried every hosting company out there. Snappy Host has delivered on their promise with excellent speeds, excellent uptime and excellent UK support. I highly recommend them 100%.

Ian Barber Trustpilot

Snappy are great! They always fix our problems straightaway and without any fuss!

Anne Trustpilot

I have been a customer for several years. I recently had challenges putting my website live and was helped by Tom, whose professionalism and dedication exceeded my expectations. Snappy Host sets a high standard for excellence.

PDA Trustpilot

What to expect

What it's like to get in touch.

We know the worry: you fill in a form and it vanishes into a queue. That's not how we work.

Response targets you can hold us to

6 hours on Standard, 1 hour on Priority and 30 minutes on Premier. Those are the targets we work to, and we usually beat them.

A real UK team

You're talking to people based in the UK who know the platform, not a scripted first-line bot.

No hard sell

Ask whatever you like. If we're not the right fit for what you run, we'll tell you straight.

The team that runs it

You speak to the people who'd actually look after your hosting, not a separate sales desk.

Quick routes

Already know what you need?

Here's the quickest way to the right place.

Thinking of moving to us?

We migrate you for free with no downtime on a normal move, and on qualifying plans we credit the balance you've prepaid with your current host.

See how migration works

Already a customer?

For support, the fastest route is a ticket in the client area. It reaches the team with your account details attached.

Go to the client area

Not sure which plan?

Compare the managed cloud plans, or if you're an agency running client sites, look at Agency Partner. Still unsure, just ask.

Compare managed plans Agency Partner
Managed UK cloud hosting

Rather just get started?

If you've already made your mind up, you don't need to wait for a reply. We'll move you to your own isolated cloud VM for free, and credit what you've already paid.

  • Free, zero-downtime migration
  • A real UK team, ~1hr typical reply
  • 30-day money-back guarantee
See managed plans Get started

Snappy Host Ltd is a company registered in England & Wales.

Company No. 12659438 · ICO Registration No. ZB032228