Skip to content

Careers · Remote roles

Help us give customers support that makes their day easier.

Snappyhost is one of the UK's fastest-growing hosting companies. The agencies, developers and business owners we host expect a genuinely human reply and a real fix, and a growing team of IT professionals delivers exactly that, working remotely. Hours, location and overtime are set out on each role.

Real human replies · Fully remote · UK and US servers · CDN, 78 locations

Working here

Real servers, real customers, real engineers.

We host sites for agencies, developers and business owners across the world, and we do it fast: LiteSpeed and all-NVMe servers in the UK and the US, with a CDN across 78 locations. Those customers expect a genuinely human reply when they get in touch, and support that makes their day easier. The team behind it is a growing group of IT professionals who would rather fix the cause than close the ticket.

Everyone works remotely. Hours and overtime differ by role and are stated plainly on every listing, never assumed. You get the tooling to do the job properly, the access to see it through, and colleagues who share what they know.

We are growing quickly, which means the work changes often and the people who learn fast go far.

Two members of the Snappyhost team working through a problem together
A remote team, serving customers around the world

Fully remote

Every role is remote. Where you need to be based, if anywhere, is stated on the role.

Customers who notice

Agencies, developers and business owners who expect a real human reply, and say thank you when they get one.

A fast platform

LiteSpeed, NVMe and AMD EPYC-class servers in the UK and the US, with a CDN across 78 locations in front. Speed is the product, so the tooling is modern.

Every stack you can name

WordPress, Laravel, Joomla and more, on cPanel, Enhance and Plesk. You will never be bored by one panel.

A growing team

IT professionals who like hard problems and plain answers. Knowledge gets written down and shared.

Room to grow

One of the UK's fastest-growing hosting companies. New responsibility arrives quickly for people who want it.

How we hire

Four steps, no riddles.

We test the things the job actually needs, and we tell you where you stand at each step.

01

Apply

Send the short form on the role page. A CV or LinkedIn link and a few lines about what you have fixed lately is plenty.

02

Intro call

Thirty minutes with the team lead. What you have worked on, what you want next, and your questions about us.

03

Practical session

A real-world scenario from the role: a broken site or a DNS puzzle for engineers, a customer situation for account managers. Done live, with us, not as homework.

04

Offer

A written offer and a start date. Most people hear back within a week of the technical session.

Greenspark, our tree planting, water and carbon partner

A platform that is kinder to the planet, too.

Efficient AMD EPYC hardware on green energy, plus tree planting, clean water and carbon projects funded through Greenspark. Something to be proud of working on.

A remote team serving customers around the world

Not the right role yet?

We are growing, and good hosting engineers are rare. If you know your way round a shell and you like being the person whose reply actually sorts a customer's day out, tell us what you do and we will keep you in mind.

  • Fully remote
  • Hours and overtime stated on every role
  • A growing team of IT professionals

Rated Excellent by UK customers

Rated Excellent on Trustpilot Excellent · 4.8 out of 5 · 84 reviews on Trustpilot

SnappyHost support is consistently great. I have used them to host my website, which has grown substantially over the years. My site is really fast thanks to the tools they installed, and whenever there is an issue they sort it out. Amazing service.

The Professional Traveller Trustpilot

Perfect services. Reliable. Top-notch customer support.

Miroslav Trustpilot

Super helpful team and always provide a five-star service. Can't recommend using them enough.

Riley Williams Trustpilot

Fantastic support. Great speed at unbelievable value.

Ron Finnegan Trustpilot

Snappyhost are first rate. Their service is both professional and yet also personable. You know you are talking to people who know what they are doing, and they have always been on hand when we have needed advice.

Castle Steel Buildings Trustpilot

Absolutely excellent company that goes above and beyond, and have always helped me virtually instantly when I have needed them.

DJ Eclypse Trustpilot

Moved to Snappy Host from Heart, and it was the best decision I have ever made! Really supportive and helpful team who helped me get my emails set up for all my customers with no hassle. 10/10.

Duncan Matthews Trustpilot

I can't rate the guys at Snappy Host highly enough. They go above and beyond to help, and I couldn't run my websites without them. Highly rated.

Customerroy charles Trustpilot

I have found the team at Snappy Host to be very helpful. A quick chat message or email and they are on the ball resolving any issues. No long, complicated process to reach them.

Segilola Salami Trustpilot

Snappy Host provide hosting with fantastic and friendly support. The range of services is great and their support is quick and helpful. I have many sites with Snappy.

Simon Clay Trustpilot

Snappy are great! They always fix our problems straightaway and without any fuss!

Anne Trustpilot

I moved all my services to SnappyHost after a terrible experience with UK2. I can't fault them: great service, very reliable, good prices. Highly recommended.

MarkZ Trustpilot

I must have tried every hosting company out there. Snappy Host has delivered on their promise with excellent speeds, excellent uptime and excellent UK support. I highly recommend them 100%.

Ian Barber Trustpilot

I have been a customer for several years. I recently had challenges putting my website live and was helped by Tom, whose professionalism and dedication exceeded my expectations. Snappy Host sets a high standard for excellence.

PDA Trustpilot

Our agency manages a number of sites for clients, so we need an efficient, easy-to-use platform. The team have been super helpful through set-up and migrations, all for an unbeatable price.

Josh Trustpilot

Snappy Host is terrific. Tom, Luke and Mark all went above and beyond to help me, and fixed an issue I had had for over two years. If you want fast, helpful service as well as lightning-fast websites, look no further.

Simon M Trustpilot